Privacy Policy
Your privacy is our priority. Learn how we protect your data.
Table of Contents
Introduction
At ZooClock.com, a product of Grupo Navatea, S.L., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our pet age calculator services. We work to comply with the General Data Protection Regulation (GDPR), the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD), and all applicable Spanish and European data protection legislation.
Important Note
This policy is designed to comply with GDPR and Spanish LOPDGDD requirements and provides you with comprehensive information about your data protection rights under Spanish and European law.
Data Controller
The data controller for the personal data collected through this website is Grupo Navatea, S.L., Tax Identification Number (NIF) B85372928, with registered office at C/ Los Naranjos, 21, 28922 Alcorcón (Madrid), Spain, registered in the Madrid Commercial Registry (Volume 30736, Folio 185, Sheet M-553118). ZooClock is a product of Grupo Navatea, S.L., which determines how and why your personal data is processed in accordance with Spanish and European data protection laws.
Contact Details
Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information
- Email address when you contact us or subscribe to updates
- Name and contact information when provided voluntarily
- Language preferences and user settings
Usage Information
- Pages visited and content viewed on our website
- Time spent on pages and interaction patterns
- Device information, browser type, and operating system
- General location information (country/region level)
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR and Spanish LOPDGDD:
Legitimate Interest
To operate and improve our website and services, analyze usage patterns, and ensure security
Consent
When you voluntarily provide information, subscribe to services, or agree to cookies
Legal Obligation
To comply with applicable laws, regulations, and legal requirements
How We Use Your Information
Service Provision
To provide, operate, and maintain our website and services
Improvement
To understand usage patterns and improve user experience
Communication
To respond to your inquiries and provide customer support
Personalization
To personalize content and remember your preferences
Analytics
To analyze website performance and user behavior
Audience measurement
To count visits and see which pages are read, we use Umami, an open-source statistics tool that we run on our own server; the data is shared with nobody. For each page you open, its address and title, the page you came from, your screen size and your browser language are sent to that server. From your IP address and the details your browser sends, it works out your approximate country, region and city, your browser, operating system and type of device, and a visit identifier that changes every month and is different on each of our websites. Your IP address is not stored. No cookies are used and nothing is stored on your device, and if your browser sends the Do Not Track signal, the visit is not recorded. Visit data is kept for twenty-five months and then deleted. The legal basis is our legitimate interest in understanding the use of this website (art. 6.1.f GDPR); you may object by writing to the address in the contact section.
Data Minimization
We only collect and process data that is necessary for the specified purposes and in accordance with the principle of data minimization.
Your Rights under GDPR and Spanish Law
Your Data Protection Rights
Under GDPR and Spanish LOPDGDD, you have several rights regarding your personal data. You can exercise these rights at any time by contacting us:
Right of Access
Request access to your personal data and information about how we process it
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure (Right to be Forgotten)
Request deletion of your personal data under certain circumstances
Right to Data Portability
Request transfer of your data to another service provider in a structured format
Right to Object
Object to processing of your personal data for certain purposes
Right to Restriction
Request restriction of processing under certain circumstances
How to Exercise Your Rights
To exercise any of these rights, please contact our privacy team using the contact information below. We work to respond to your request within the established legal timeframe. We may need to verify your identity before processing your request.
Contact Privacy TeamVeterinary and Medical Disclaimer
IMPORTANT: All information provided on ZooClock.com is exclusively for informational, educational and informational purposes. The pet age calculator and all health, education and lifestyle advice for animals that we offer are NOT intended to substitute professional scientific and veterinary judgment in any case.
MEDICAL WARNING: Our information is only intended to guide and offer a renewed view on the equivalence of animal years to human years, but in no case is it a substitute for veterinary judgment, which should always prevail.
Always consult with a qualified veterinarian for any questions related to your pet's health, behavior, diagnosis, treatment or care. Never ignore professional veterinary medical advice or delay seeking it because of something you have read on this website.
Questions or Concerns?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us:
privacy@zooclock.com
Response Time
We aim to respond within a maximum of 72 hours
Data Protection
Grupo Navatea, S.L. is not required to appoint a data protection officer and has not voluntarily appointed one.